Privacy Policy
Last updated: August 18, 2025
This Privacy Policy explains how nycjunkcarquotes.com (“we”, “us”, “our”) collects, uses, and shares personal information from sellers and providers. By using our site, you agree to this Policy.
1) Information we collect
- Seller info you provide: name, phone, email, ZIP, neighborhood, vehicle details, and any additional information submitted with your quote request.
- Provider info you provide: business contact details, coverage ZIP codes, and purchase information related to lead credits (via Stripe).
- Automatic data: IP address, device/browser data, pages viewed, and basic analytics via cookies or similar technologies.
- Communications: copies of emails/SMS we send to you and your replies (as applicable).
2) How we use information
- To operate the marketplace and route seller requests to local providers.
- To send notifications, confirmations, and service messages (email/SMS).
- To process payments for providers (via Stripe).
- To prevent spam/fraud and enforce our Terms.
- To analyze service performance and improve the site.
3) How we share information
- With matched providers: We share seller request details with the provider covering the relevant ZIPs so they can contact the seller with a quote.
- Service providers: We use third-party vendors to operate the service (e.g., Stripe for payments, Resend for email, Twilio for SMS/voice, hosting and analytics).
- Legal & safety: We may share information to comply with law or protect rights, property, and safety.
4) Cookies & analytics
We use basic analytics and functional cookies to operate and improve the site. You can control cookies via your browser settings; disabling some may impact functionality.
5) Communications & consent
- By submitting a quote request, you consent to being contacted by phone/SMS/email regarding your request. Message and data rates may apply. You can reply STOP to opt-out of SMS.
- Providers may receive operational notices about leads, credits, or account issues.
6) Data retention
We keep information for as long as necessary to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated/anonymized data for analytics.
7) Security
We employ reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure.
8) Your choices
- You may request correction or deletion of your information where applicable.
- To stop SMS from us, reply STOP. For email, use unsubscribe instructions if provided.
9) Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
10) International users
Our services are intended for use in the United States. Data may be processed in the U.S.
11) Changes to this Policy
We may update this Policy from time to time. We will post the new date at the top. Your continued use constitutes acceptance of the updated Policy.
12) Contact
Questions? Email support@nycjunkcarquotes.com.